Because we are a compact service company, we deal direct with the traveller and can ensure continuity of the booking as our agents share information. We provide personal service to each passenger or group, with an internal back up to ensure we are always in control of your booking.
We retain a detailed database of each traveller’s preferences which facilitates future bookings and ensuring the passenger gets the service desired.
Two of our staff members within our Hungerford office have been with the company from the outset and bring years of combined experience and industry specific skills to bear in ensuring a smooth booking procedure.
As a company we pride ourselves on the service we provide, the knowledge of our staff and the commitment to providing value for money. As travel agents no longer receive commissions on bookings made, our sole source of revenue is the service fee charged for making the booking, and this is a further motivation to provide a good service.
It is also our policy to seek out the most economical fare, which may not necessarily be the cheapest. We are well aware of the complexities of business travel and are continually seeking solutions that will ease travel arrangements whilst containing costs.
Travel can be expensive, and our aim is to minimize the discomfort factor whilst still ensuring the most economic routing possible.
The experience and expertise of our staff coupled with up to date technology ensure we can offer you the lowest possible travel rates – but achieving value is about more than just finding you the lowest rates. Careful planning and co-ordination of your travel arrangements will make your budget (and your business) stretch further.
